Deliver Prices & Time Scales (Please note all time scales are approximate and may differ due to factors out of our control):

UK & NI DELIVERY

FREE - Local Store Pickup - Usually ready within 2-4 days (Durham, UK)
£5.99 - Express Delivery (1-2 Working Days. Order before 2:00pm for same day dispatch)
£2.99 / FREE over £100 - Standard Delivery (3-7 Working Days)

EU DELIVERY

From £9.95 - Standard Delivery (3-11 Working Days)

REST OF THE WORLD

From £14.95 - Standard Delivery (5-17 Working Days)

Delivery

For orders placed before 2pm (Monday to Friday) we will aim to dispatched the same day. All orders placed after 2pm will be sent out the next business day.

Please note that same day dispatch is not always possible during busy periods or the early days of a sale or promotion or should your order be delayed due to further security checks.

Once your order has been dispatched we cannot be responsible for delivery days and times unless you have selected a guaranteed service. In a small minority of cases for various reasons beyond our control your parcel may not arrive in the timescales published. We always do our utmost to escalate and resolve as quickly as possible on your behalf.

We are unable to re-send items that are in transit. Undelivered items must be received back before we can resend or refund. Lost in transit parcels are escalated to our courier partners and refunds or replacements are processed once the case can be closed which is usually 15 working days for UK and 30 days for rest of world.

Important Information

Please ensure that the shipping address that you provide is correct as we are unable to redirect orders once they are on their way to you. For security purposes we do not amend addresses once we have processed your order as your order is confirmed on the basis of the original information you provide us with at point of order. If you would like the item(s) delivered to address that is not your home address please enter this at the time of ordering. Before we can dispatch your purchase we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.  Please note this can take longer during our sale periods when it may take up to 72 hours (Mon- Fri)  for shipments to be dispatched. We work closely with our shipping partners to minimise the potential impact of custom delays on our international customers.

Shipping rates are calculated according to final destination and take into consideration delivery costs and customs charges that may be incurred when shipping to that country. Please enter your shipping address at checkout to calculate your specific delivery cost.