Delivery Information
Quick Summary
- 🚚 Standard UK Delivery: £2.99 or FREE on orders over £100 (3–7 working days)
- ⚡ Express UK Delivery: £5.99 (1–2 working days)
- 🌍 Europe from £9.95 | Worldwide from £14.95
- 🏪 Free Click & Collect from our fulfilment parter Durham store (2–4 days)
- đź•™ Orders placed after 10am are posted the next working day
Click & Collect (Durham)
Pick up your order for free from our fulfilment partners' flagship store in Durham. Orders are usually ready within 2–4 working days - sometimes faster if placed on weekdays. We'll send you an email when it's ready.
Collection point:
Woven Gentlemen's Outfitters
21 Elvet Bridge
Durham
DH1 3AA
UK Delivery - Including Northern Ireland
-
Express Delivery: £5.99 (1–2 working days)
Fast-tracked and perfect for last-minute fits. Monday–Friday only. -
Standard Delivery: £2.99 or FREE on orders over £100 (3–7 working days)
Reliable and fully tracked – ideal if you’re not in a rush.
Orders placed after 10am are dispatched the next working day. Weekends and bank holidays don’t count toward delivery timeframes.
EU Delivery
From £9.95 (3–7 working days).
We partner with trusted international couriers to ensure your order gets to you safely. Shipping is calculated based on your location and the weight of your order.
International Delivery (Rest of the World)
From £14.95 (5–10 working days).
Delivery charges vary by destination and item weight – heavier parcels may cost more. We’ll calculate everything at checkout.
Delivery FAQs
How do I track my order?
You’ll get tracking info in your dispatch confirmation email. Or, download the Shop app to track everything in one place.
My parcel hasn’t arrived – what now?
Delays can happen, especially around holidays. If your order is still in transit, check the courier’s tracking page first. We can’t resend parcels while they’re still en route.
Think it’s gone missing? Let us know:
– UK: Wait 15 working days
– Rest of world: Wait 30 days
Then email us at hello@mod.clothing and we’ll help sort it.
Can I change my delivery address?
For security reasons, we can't change addresses after checkout. Please double-check all details before you place your order.
If you spot a mistake, contact us within 2 hours of ordering at hello@mod.clothing and we’ll try to cancel the order so you can re-place it with the correct info.
I missed my delivery and it’s coming back to you - help?
Once your parcel is returned to us, we’ll get in touch. You can choose to have it resent or refunded.
In a rush? Feel free to place a new order in the meantime - we’ll refund the original once it arrives back here.
Still need help?
No bots. No scripts. Just real people who care about good clothes and good service. Get in touch - we’re here to help.
Email: hello@mod.clothing
Phone: +44 (0)191 374 1002