What We Collect

We collect information to help run our site smoothly, process your orders, and improve your experience. This includes:

Device Details

• What: Browser type, IP address, time zone, cookies, pages visited, site activity
• Why: To load the site properly and help us understand what’s working
• How: Automatically, using cookies, log files, tags and pixels
• Shared with: Shopify, PayPal, Klarna

Order Info

• What: Name, billing/shipping address, payment info, email, phone number
• Why: To process orders, arrange delivery, send confirmations, detect fraud and offer support
• How: Provided by you at checkout
• Shared with: Shopify, PayPal, Klarna

Customer Support

• What: Name, contact info, order details
• Why: To respond to queries and help you out
• How: Provided directly by you
• Shared with: Shopify, delivery partners (e.g. Royal Mail, DHL, UPS, Evri)

Minors

Our site isn’t intended for anyone under 16. If you believe a child has shared personal data with us, let us know — we’ll remove it.

Who We Share With

We only share your data when absolutely necessary, including:

• Order fulfilment and payment processing (Shopify, PayPal, Klarna)
• Delivery services (e.g. Royal Mail, DHL, UPS)
• Marketing (if you’ve opted in – e.g. Meta, Google, Seguno)
• Legal obligations or to protect our rights

Ads & Analytics

We use your data to show relevant content and ads, and to understand how the site’s performing.

• Google Analytics: Privacy info | Opt out
• Ad partners: Meta (Facebook/Instagram), Google Ads, Seguno

You can adjust your preferences via:

• Facebook Ads Settings
• Google Ad Settings
• Digital Advertising Alliance

How We Use Your Info

We use your data to process and deliver orders, manage returns, send updates (only if you’ve asked for them), and provide support when you need it.

Legal Grounds (GDPR)

If you're in the EEA, we process your info based on:

• Your consent
• Contracts we’ve made with you
• Legal obligations
• Legitimate interests (as long as they don’t override your rights)

Data Retention

We keep your info only as long as necessary—unless you ask us to delete it. More on this below under “Your Rights”.

Automated Decisions

We don’t make automated decisions that legally affect you. Shopify may use limited automation (like flagging suspicious transactions) to protect against fraud.

Your Rights

GDPR (EEA Residents)

You can ask to access, correct, move, or delete your data. Just contact us.

Shopify processes data first in Ireland, then securely transfers it (e.g. to Canada or the US). Details: Shopify GDPR Whitepaper.

CCPA (California Residents)

You can request to access, correct, delete, or assign someone to manage your data. Contact us using the info below.

Cookies

Cookies help our site run better and show you content that matters. We use a mix of functional, performance, and marketing cookies.

Some of the cookies we use:

• Essential: _secure_session_id, cart, checkout_token
• Analytics: _shopify_s, _y, _landing_page
• Marketing: _shopify_sa_p, _shopify_sa_t

Cookie durations range from 30 minutes to 2 years. You can manage cookies via your browser or visit allaboutcookies.org.

Do Not Track

We don’t currently respond to “Do Not Track” signals, as there’s no consistent industry standard (yet).

Policy Updates

We may update this policy from time to time. Any changes will appear right here, so feel free to check back.

Contact Us

Got questions? No problem. Reach us at:

Mod Clothing (Woven Retail Ltd)
21 Elvet Bridge
Durham, DH1 3AA
United Kingdom
Email: sales@mod.clothing
Phone: +44 (0)191 374 1002

If you're unhappy with how we’ve handled your data, you can contact the ICO: ico.org.uk

Klarna Cookies

Klarna uses long-life cookies (up to 540 days) to support marketing and analytics. These cookies contain unique IDs but aren’t shared outside Klarna. Consent is required for Klarna’s marketing cookies.

Klarna Bank AB (publ) is regulated under Swedish data laws.
Email: dataskydd@klarna.se
Website: klarna.com